Faqs

Booking Policies

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Guarantee Policies

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

Speeding and minor offences are fine and will not incur any additional fee's. Any other offences should be checked with our reservations....

FAQs

It's now easy with Piknow being an on-demand ride hailing service ( inter/ intra city ), which allows you to share your ride with another party going in the same direction, at a reduced cost. You can book any time and match your preference , with additional features like advance bookings (scheduling rides).

We allow you to use any type of Vehicle either (Hatchback , Sedan , Minivan , Mini bus , Suv , Buses , Coaster ) you are comfortable with , but if your car is maintained you are eligible to earn extra money According to the rating when booking the next ride.

Piknow rides will always be priced at a fraction of what you would pay compared to commuting alone, think of the savings on fuel alone and you will save up to 80% off the fare on each ride.

Anytime As a User : You can share someone's vehicle to reach your destination on the cheapest fare rates possible, the user's preference is his own choice based upon his comfortability, whereas Anytime As a Facilitator : We are always available to provide you extra earning when sharing your way with the quality of time spent with unknown users provided, no limitations of how many rides plus how much time scheduled with the availability of seats you accommodate.

The maximum no. of passengers saving your fare cost including you & your fellow riders! on pick-up and drop-off can be decided with mutual agreement. This way you won’t be delayed unnecessarily, as you head towards your destination.

In the spirit of sharing the ride and sharing the fare, all tolls & fares incurred in a Piknow ride (Intracity) will be split equally between the passengers that are on-board the vehicle at the point of incurring the toll.

Everyone is charged equally so you can book as per the Availability of seats in the vehicle while booking a ride.

Your Facilitator driver will wait a maximum of 3 minutes for you upon arrival at your Pick-Up location. This is to ensure that there are no delays for the other passengers.

You will not be able to change your ride destination once you have booked a ride. If you wish to change your destination, please cancel the ride and rebook another.

The drop-off sequence is determined by the app to provide the most optimized route between your drop-off points. That is why you cannot change the predetermined drop-off sequence, but it can depend on your Facilitator to understand your urgency or need.

You need a driver's license or vehicle registration to drive on the road , so your information is always required ,though you can share a ride being a user. Many service providers can help you get a great deal on a car! Simply apply and they'll put you in touch with the best deals in town.

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